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Razorpay

Razorpay is a leading payment gateway solution that allows businesses to accept, process, and manage online payments through various methods, including credit/debit cards, UPI, net banking, and digital wallets.

Why Connect Razorpay to Whatsdash?

Integrating your Razorpay financial data with Whatsdash transforms raw transaction logs into clear, real-time profitability and sales performance reports alongside your marketing and other business metrics.

  • Unified Financial Reporting: Consolidate payment data—including payments, refunds, and settlements—with your advertising spend and sales funnel metrics in one central dashboard.

  • Real-Time Revenue Insights: Gain immediate clarity on key Metrics like total revenue, transaction count, average payment value, and success rates to monitor financial health as it happens.

  • Transaction-Level Detail & Analysis: Go beyond high-level summaries by using powerful dimensions like Payment ID, Status, and Currency to filter and analyze specific transaction segments, understand failure reasons, and manage refunds effectively.

📋 Steps to Integrate your Razorpay Account to Whatsdash

✔️ Navigate to the 'Integrations' page using the Navigation bar.

✔️ Select Razorpay from the Available Integrations.

Razorpay integration

✔️ Click the + button.

Razorpay integration

✔️ Enter Credentials into Whatsdash

After clicking the + button, a connection window will appear prompting you to enter the necessary parameters from your Razorpay account:

Razorpay integration
  • Account-Name: Enter a descriptive name for this specific connection.
  • YOUR_KEY_ID: Paste the Key ID you copied from your Razorpay Dashboard.
  • YOUR_KEY_SECRET: Paste the Key Secret you copied and securely saved from your Razorpay Dashboard.

✔️ Your Razorpay integration will appear in the Connected Integrations list.

Razorpay integration

✔️ You can now create or customize dashboards using your Razorpay Metrics and Dimensions.

👉 How to visualize this data in your dashboard, visit the Dashboard Documentation Guide.

🔗 Razorpay Metrics

The table below lists the RazorPay Metrics available through the Whatsdash RazorPay Integration.

NameCategoryWhy it’s useful
Order AmountOrdersTotal order value, essential for revenue tracking and reporting.
Order Amount PaidOrdersAmount successfully paid, helps track partial/full payments and cash flow.
Order Amount DueOrdersRemaining balance to be paid, useful for monitoring pending payments.
Payment AmountPaymentTotal payment received, critical for financial reporting and reconciliation.
Payment Amount RefundedPaymentAmount refunded, helps track customer refunds and adjustments.
Payment FeePaymentTransaction fees charged by Razorpay, essential for calculating net revenue.
Payment TaxPaymentTax portion of payment fee, important for accurate tax reporting.
Refund AmountRefundTotal refunded to customer, useful for monitoring returns and financial impact.
Invoice Gross AmountInvoiceTotal invoice amount before discounts/taxes, useful for total billing overview.
Invoice Tax AmountInvoiceTax applied to the invoice, needed for tax reporting and compliance.
Invoice Taxable AmountInvoiceAmount subject to tax, important for accounting and auditing.
Invoice AmountInvoiceTotal invoice value including taxes, helps track billing completeness.
Invoice Amount PaidInvoiceAmount actually paid by customer, critical for payment reconciliation.
Invoice Amount DueInvoiceRemaining invoice balance, helps manage collections.
Invoice Line Items AmountInvoiceAmount charged for individual items, useful for itemized revenue reporting.
Invoice Line Items Unit AmountInvoiceUnit price of items, necessary for pricing and margin analysis.
Invoice Line Items Gross AmountInvoiceTotal gross for line item, helps assess revenue before discounts/taxes.
Invoice Line Items Tax AmountInvoiceTax on individual line items, useful for granular tax reporting.
Invoice Line Items Taxable AmountInvoiceTaxable portion of line items, helps in compliance and audits.
Invoice Line Items Net AmountInvoiceNet amount after taxes/discounts, important for final revenue calculation.
Invoice Line Items QuantityInvoiceQuantity of items sold, essential for inventory and sales tracking.

🔗 Razorpay Dimensions

The table below lists the RazorPay Dimensions available through the Whatsdash RazorPay Integration.

NameCategoryWhy it’s useful
Order IDOrdersUnique identifier for the order, essential for tracking and reconciliation.
Order CurrencyOrdersCurrency of the order, needed for multi-currency reporting and conversions.
Order ReceiptOrdersMerchant-defined receipt number for internal tracking or customer reference.
Order StatusOrdersShows current order state, important for monitoring payment progression.
Payment Created AtPaymentTimestamp of payment initiation, useful for time-based analyses.
Payment IDPaymentUnique payment identifier, critical for retrieving and tracking payments.
Payment CurrencyPaymentCurrency in which payment was made, useful for financial reporting.
Payment StatusPaymentCurrent payment state, helps track completed or failed transactions.
Payment MethodPaymentMethod used for payment, valuable for analyzing payment trends.
Payment DescriptionPaymentCustom description provided for payment, useful for context or audit.
Payment BankPaymentBank used by the customer, useful for tracking netbanking and banking analytics.
Payment EmailPaymentCustomer email, essential for communication and customer identification.
Refund IDRefundUnique refund identifier, needed to track specific refund transactions.
Refund CurrencyRefundCurrency in which the refund was processed, useful for reporting.
Refund Created AtRefundTimestamp of refund initiation, important for financial tracking.
Refund StatusRefundCurrent refund state, helps monitor completion or failures.
Invoice IDInvoiceUnique identifier for invoices, essential for invoice management.
Invoice ReceiptInvoiceReceipt number of the invoice, used for tracking and customer reference.
Invoice NumberInvoiceUnique invoice number, important for accounting and reporting.
Invoice Customer IDInvoiceCustomer identifier linked to invoice, useful for customer-level analysis.
Invoice Customer NameInvoiceName of the invoice recipient, needed for identification and reporting.
Invoice Customer EmailInvoiceEmail of invoice recipient, important for communication.
Invoice Customer CityInvoiceCity of invoice recipient, useful for geographic reporting.
Invoice Customer CountryInvoiceCountry of invoice recipient, useful for compliance and reporting.
Invoice Created AtInvoiceTimestamp when invoice was created, critical for time-based reporting.
Invoice Line Items IDInvoiceIdentifier for each line item, used for product-level tracking.
Invoice Line Items NameInvoiceName of billed product/service, important for itemized reporting.
Invoice Line Items DescriptionInvoiceDetailed description of items, helpful for audits and clarity.
YearTimeYear (YYYY) for temporal grouping of transactions.
Year Of WeekTimeYear for a specific week, useful for weekly analysis.
Year Of Week(ISO)TimeISO year-week, useful for standardized weekly reporting.
Year MonthTimeYear and month (YYYYMM), useful for monthly aggregation.
MonthTimeMonth (MM), helpful for monthly reporting and trends.
Year WeekTimeYear and week (YYYYWW), useful for weekly reporting.
Year Week(ISO)TimeISO year-week, standardized for cross-system comparison.
WeekTimeWeek number, helpful for weekly trend analysis.
Week(ISO)TimeISO week number, useful for standard weekly metrics.
Day Of MonthTimeDay of the month, useful for daily reporting.
Day Of Week NameTimeName of the day, useful for weekday trend analysis.
Day Of Week Name(ISO)TimeISO weekday name, useful for standardized weekly analysis.
DateTimeFull date (YYYYMMDD), essential for precise daily reporting.

🔗 Explore More Integrations

Whatsdash supports a wide range of marketing, analytics, and eCommerce integrations to give you a holistic view of your business performance.

👉 Visit the Integrations Page to explore all available connections