🔄 Data Synchronization
The Data Sync feature in Whatsdash helps you control how and when your Shopify and connected data sources are synchronized.
It ensures your reports always reflect the latest store information, including orders, customers, products, and transactions.
🧠 Overview
The Recent Sync History section displays your latest synchronization activity for all key data categories such as:
- Orders
- Products
- Customers
- Transactions
- Events
- Locations
- Collections
- Customer Journey
- Payout
- Others
Each category shows:
- Last Updated Timestamp — indicates when the data was last refreshed.
- Current Status — such as “Waiting for sync…” or “Syncing”.
⚙️ How It Works
Whatsdash automatically synchronizes your data at regular intervals to ensure accuracy in analytics and reporting.
You can also manually initiate synchronization when you need the latest data instantly.
🔘 Force Sync
If you’ve recently updated information in your Shopify store or connected apps, click the “Force Sync” button to trigger an immediate refresh.
This ensures your data fields (like sales totals, customer counts, or inventory details) are updated in real-time within your reports.
📊 Data Categories Synced
| Category | Description |
|---|---|
| Order | Fetches all Shopify order data including order details, totals, and fulfillment. |
| Product | Updates product titles, SKUs, categories, and variants. |
| Customer | Syncs customer information like names, emails, and order history. |
| Transaction | Pulls transaction-level data such as payments, refunds, and gateway details. |
| Event | Tracks important store events and activities. |
| Location | Updates inventory and warehouse location data. |
| Collection | Fetches product collection and category details. |
| Customer Journey | Provides insights into customer behavior and purchase flow. |
| Payout | Syncs payout and settlement information from Shopify. |
| Others | Any other relevant data integrated into your account. |
💡 Tips
- Use Force Sync before generating a time-sensitive report to ensure data accuracy.
- Sync operations may take a few minutes depending on your data size.
- Avoid triggering multiple syncs simultaneously to prevent performance delays.
- Data automatically refreshes every few hours to keep analytics up-to-date.
🖼️ Visual Reference
📚 Related Pages